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Terms & Conditions
1. By placing an order on The Real Ale Pub (On-Line) Ltd (RAPO) website, the purchaser has deemed to have accepted these terms and conditions.
2. The management of The Real Ale Pub respectfully request that all patrons please drink responsibly and with respect for those around them. For more information visit www.drinkaware.co.uk
3. RAPO reserve the right to amend, add or delete to these terms and conditions. It is the responsibility of the purchaser to check for any changes. The continued use of this site and RAPO after any such changes have been made will be deemed by RAPO as the purchaser’s acceptance of such changes.
4. Every effort is made to ensure all details on the RAPO website are correct. However should inaccuracies occur, RAPO cannot be held responsible.
5. RAPO cannot and will not be held responsible or liable for any loss, consequential loss or damage to any individual or business that may occur from the use (or misuse) of any product or information listed on the RAPO website.
6. RAPO cannot and will not be held responsible or liable for any links to the Internet or other websites from the RAPO website.
7. In accepting these terms and conditions, the purchaser is confirming that they are over the age of eighteen (18) and legally allowed to purchase the products offered on the RAPO website. Adults only can accept deliveries. Minors cannot accept deliveries. RAPO reserve the right to request proof of age and identity at point and time of delivery and reserve the right to cancel delivery if the age and identity of the recipient is in doubt.
8. If the purchase is being made as a gift, the purchaser is responsible for ensuring that the recipient is over the age of eighteen.
9. Refunds will not be made for deliveries placed by minors.
10. Signature at the point of delivery confirms receipt of delivery. Deliveries cannot be left with third parties unless indicated at point of order and again deliveries will only be left once a signature has been received from an adult.
11. Should the purchase be damaged in transit, the purchaser must make contact with RAPO within twenty-four hours and must indicate damage on the delivery note. RAPO will not and cannot accept responsibility for claims for damaged delivery if damages are not highlighted at time of delivery.
12. RAPO reserves the right to withdraw and / or replace products on the RAPO website.
13. It is the policy of RAPO to ensure that all products are supplied in perfect condition and that every possible precaution is taken to protect the integrity of the product.
14. RAPO will only exchange or refund products that have been deemed by RAPO to have been supplied, by RAPO, as “not fit consumption”. If the product is “not liked” by the purchaser, due to the nature of the product, it cannot be exchanged, replaced or returned.
15. Due to the nature of the products offered on the RAPO website, RAPO reserve the right the offer alternative products, of the same or greater value, should the selected product become unavailable at short notice. All products offered on the RAPO website are subject to availability. The purchaser will be advised of any changes prior to despatch and with have the right to refuse any alternatives offered and to receive a full refund.
16. RAPO cannot be liable for any delay in the delivery of your real ale if that delay is caused by circumstances beyond our control. It should be noted the delivery period of 4 days is deemed as 4 (four) working days – Saturdays, Sundays and Bank Holidays are not classed as working days.
17. All product prices on the RAPO website are quoted in pounds sterling and are inclusive of VAT and delivery to the UK mainland only (excluding the Highlands of Scotland). The total transaction price including VAT and delivery is quoted in the Shopping Basket online prior to order processing. Carriage enquiries for deliveries outside mainland UK will be investigated individually on request.
18. At point of order, the purchaser is required to input both the billing address (including post code) and details of delivery address if different.
19. RAPO advise the purchaser to check delivery address details prior to final order placement, as RAPO cannot accept responsibility of liability, loss or consequential loss for the failure of delivery of an order if the purchaser provides incorrect postage address or postal code.
20. RAPO will endeavour to despatch orders on or before the specified despatch date, however RAPO cannot be held responsible for unforeseen delays.
21. RAPO accepts payment by Switch, Visa, Mastercard, Solo and Electron through Paypal.
22. Alcohol information you should know (please note that these are guidelines only – for detailed information please contact your GP):
· As a very rough guide, over three (3) units of alcohol if you are a man and over two (2) units of alcohol if you are a woman, would put you over the legal driving limit.
· As a very rough guide, it takes about an hour for one unit of alcohol to be removed from your blood stream. There is no way of speeding up the process.
· The effects of alcohol and the amount that gets into your blood is dependant on many factors. Your sex, size, the speed at which you are drinking and how much food you have eaten beforehand are all significant factors.
· Usually 20 minutes after your last drink the concentration of alcohol in your blood starts to fall.
· One unit of alcohol is equivalent to the amount in half a pint of 3.6% abv beer.
· To work out the number of units of alcohol in one pint of your favourite real ale, you can use this handy formula – 0.568 x %abv = number of units. Units calculation is based on volume of the drink in millilitres (568 in a pint) x 0.001 x % alcohol by volume. Example 1: One pint of 4.8%abv beer = 2.73 units (568 x 0.001 x 4.8 = 2.73) : Example 2: One 125ml glass of wine @12%abv = 1.5 units (125 x 0.001 x 12 = 1.5).
23. Caskbox shown for illustration purposes only. There are two types of Caskbox in adddition to Minicasks. The type and appearance of
Caskbox depends on stock and availability at each brewery. Both formats are very similar to operate with clear instructions on the exterior
of the box. Under no circumstances should the ale container be removed from the box.
24. Company Registration No: 6369566
